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FAQS
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AS SEASONS CHANGE, SO DO FLOWERS. ALL ARRANGEMENTS ARE MADE AT DESIGNERS CHOICE UNLESS SPECIFIED. AT TIMES, WE CANNOT GUARANTEE CERTAIN FLOWERS OR COLORS AS THEY VARY IN SEASON AND AVAILABILITY. EACH ARRANGEMENT IS ONE OF A KIND AND WILL LOOK DIFFERENT THAN THOSE PICTURED IN PAST EXAMPLES. CUSTOMER SATISFACTION IS OUR NUMBER ONE PRIORITY AND WE HOPE THAT YOU’LL TRUST US IN CREATING BEAUTIFUL BESPOKE FLOWERS MADE JUST FOR YOU!
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WHEN PLACING AN ORDERING THROUGH PHONE, EMAIL OR IG, PLEASE GIVE US 2-3 DAYS IN ADVANCE PRIOR TO YOUR ORDER. IF YOU ARE LOOKING TO HIRE US FOR AN EVENT, PLEASE GIVE US A WEEK IN ADVANCE.
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ALL SALES ARE FINAL. WE PRIDE OURSELVES IN QUALITY AND DO EVERYTHING POSSIBLE TO PROVIDE FRESH FLORALS FROM OUR MARKETS. IT IS IMPORTANT FOR OUR CUSTOMERS TO UNDERSTAND THAT WE SELECT AND WORK WITH EXTREMELY DELICATE FLOWERS. WE WILL NOT TAKE RESPONSIBILITY FOR ANY DAMAGES CAUSED BY TEMPERATURE OR CLIMATE.
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IF YOU HAVE RECEIVED A BOUQUET OR AN ARRANGEMENT IN A VASE, MAKE SURE TO FOLLOW THESE TIPS FOR A LONGER LIFESPAN.
BOUQUET: CUT THE STEMS EVERY 2-3 DAYS WITH SHARP SCISSORS OR SHEERS. KEEP FLOWERS IN CLEAN WATER AND COOL CONDITIONS.
VASE: MAKE SURE TO ALWAYS HAVE CLEAN WATER IN ITS VASE. THIS WILL KEEP BACTERIA AWAY. KEEP FLOWERS IN COOL CONDITIONS. THE EASIEST WAY TO CHANGE THE WATER WITH AN ASSEMBLED ARRANGEMENT, IS TO TURN ON YOUR FAUCET AND LET THE WATER RUN UNTIL IT FLUSHES OUT THE OLD AND THE NEW ONE COMES IN.
REMEMBER, SOME FLOWERS OR FOLIAGE LAST LONGER THAN OTHERS.